Zoom Blog

Capture meaningful and actionable insights from customer interactions

Zoom IQ FeaturesZoom IQ is a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more.SummariserZoom IQ helps you get the gist by providing a summary of the thread. Once you’re up to speed, Zoom IQ chat compose makes it easy to help you find the right words by drafting a response for you, even rephrasing responses if need be. Send Emailsif you need to send a follow-up with a customer over email, you’ll be able to harness the power of generative AI to receive content suggestions for your notes. Zoom IQ assists by reading meeting summaries with customers and even considers already completed tasks. Modify the email to make it your own, and then close the loop from there.