A customer service platform to personalized customer engagement solutions.
Crisp is a customer service platform that provides a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, knowledge base, status page, apps, integrations, help center, and videos to help businesses improve their customer service and engagement. Its proprietary MagicReply AI model allows and humans to work together to provide personalized answers to customer questions. It supports multiple languages and channels, and offers automated summarization and audioAvatarstext transcription to make customer service more efficient.